Question 1

How do I book a shipment?

Accepted Answer

If you hold a SkyNet business account, you can book shipments online through your account's booking tool. For a one-off shipment or to open an account, get in touch with our team — tell us what you're sending and from where to where, and we'll handle the rest.

Question 2

How do I arrange a pickup or collection?

Accepted Answer

Let us know the address, contact and ready time and we'll schedule a collection. For urgent jobs, our Same-Day & Time-Critical team can collect right away.

Question 3

Can I get a shipment collected today?

Accepted Answer

Yes — for time-critical jobs our team can arrange same-day collection and the fastest routing, including on-board couriers and dedicated vans. Round-the-clock availability varies by location, so tell us where you are and we'll confirm what's possible.

Question 4

How do I get a price or quote?

Accepted Answer

Send us the origin, destination, weight and dimensions and we'll quote the right service. If you ship frequently, a business account gives you agreed rates.

Question 5

Do you offer an API for my store?

Accepted Answer

Yes — connect your store or systems to SkyNet through our REST API for tracking, labels, rate quotes, pickups and webhooks. API access is available to business accounts on request, and our team will help you integrate.

Booking & pickup

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