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SKYRETURNS

Returns your customers won't dread.

A simple, fully-tracked returns service — paperless labels and worldwide collection for your customers, clear visibility and fast processing for you.

RETURNS MANAGEMENT

A returns experience worth keeping customers for.

A smooth return is what turns a first order into a loyal customer. SkyReturns makes sending something back effortless — a paperless label, a nearby drop-off or a collection — while you keep full visibility of every item on its way home.

Returns flow straight back into Warehousing & Fulfilment, so inspected goods are back in stock fast — closing the loop on every Express delivery you send.

WHY SKYRETURNS

Simple for them, clear for you.

Easy for customers

Paperless QR labels and drop-off or collection wherever they are.

Worldwide collection

Returns picked up and brought back from 209 countries.

Full visibility

Track every return in real time, from request to arrival.

Back to stock, fast

Inspected and returned to sellable inventory without delay.

HOW A RETURN WORKS

Four steps, start to stock.

01

Request

Your customer starts a return online and gets a label instantly.

02

Collect

We collect or accept a drop-off, wherever they are.

03

Track

You and your customer follow the return every step of the way.

04

Process

Goods are inspected and returned to stock or handled to your rules.

For your customers

  • No printer needed — paperless QR labels
  • Drop-off points and doorstep collection
  • Live tracking on the way back

For your business

  • One dashboard for every return
  • Faster refunds and back-to-stock times
  • Returns rules applied automatically

Make returns a strength.

Talk to us and we'll set up returns your customers will love.