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Reference 74128

Warehouse & Customer Service Assistant (m/f/d)

Two jobs in one: getting shipments out of the warehouse and looking after the customers they belong to — permanent, 40 hours, 9am to 6pm.

Salary€2,900 – 3,100 gross / month
Job typeFull-time · permanent
LocationBehringstraße 10, 82152 Planegg (on-site)
Published on13 August 2026 at 15:56

We're looking for someone to join us full-time at our Planegg site near Munich, in a role with two sides to it. In the warehouse you take shipments in and get them ready to travel worldwide; at your desk you look after the customers those shipments belong to, by phone and by email. Someone who has watched a parcel move through the warehouse gives far better answers on the phone — which is exactly why we put the two together.

About SkyNet

SkyNet Worldwide Express is an independently run family business based in Planegg near Munich — and at the same time part of a global network that carries shipments to 209 countries. Our colleagues come from many different countries. For this role that means English will serve you well in the warehouse, and confident German on the phone.

What you'll do

  • Taking in, scanning, packing and preparing shipments for worldwide dispatch
  • Answering customer questions by phone and email
  • Tracking shipments and getting in touch early when something runs late
  • Checking and preparing shipping and customs paperwork
  • Working closely with our drivers and the dispatch team

What you bring

  • Some experience in warehousing, logistics or customer service — career changers are genuinely welcome
  • Confident German, written and spoken, for customer contact
  • Enough English for international shipping
  • Comfortable working on a computer
  • Care and accuracy, including on the days when it gets busy
  • You like the idea of moving between the warehouse floor and a desk

What we offer

  • A permanent full-time position at our site in Planegg near Munich
  • Fixed hours, 9am to 6pm — full-time, 40 hours a week
  • Thorough training in both sides of the job
  • A small team where everyone knows each other, and short decision paths
  • A connection into a worldwide courier network reaching 209 countries
  • Variety — no day is all screen or all warehouse

Apply now

Send your CV and any relevant references by email to info@skynetworldwide.de. Please quote reference 74128 so we can match your application to the right role straight away.

Sound like you? Send us your application — we look forward to hearing from you.

Email your application to info@
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